More context for every building you manage.
AI for block and estate managing agents: answer leaseholder and resident enquiries, coordinate communal repairs and keep communications connected to the work in Tempest OS. Prospero Voice adds inbound phone support, with client-app integration and white-label delivery available.
Book a demoProperty-specific resident support
Help leaseholders and residents through normal email and WhatsApp. The AI layer captures new messages and replies to mass resident communications. Anything needing human intervention is triaged and logged in Tempest OS. Answers draw on the documents and rules supplied for the development.
Coordinate communal issues
A lift fault or communal leak can affect many households. Tempest OS brings related reports together so the team can manage the issue and communicate the latest position consistently.
Support the managing agent
Miranda assists with document questions and correspondence. She works with Tempest OS, which brings case management and resident communications together, while property access and permissions help staff work within their responsibilities.
Assist with leasehold arrears follow-up
Where the management company’s accounting software provides a supported API, Tempest can retrieve up-to-date account information and help managers prepare agreed arrears reminders with an approved payment link. Where a resident responds, Prospero can follow the supplied debt policy, document the conversation and discuss and capture a proposed repayment plan for the property manager to review.
Start with an agreed development
Review the resident records, building documents and operating procedures together. Agree scope, test the key journeys, brief the staff and introduce the service through your usual resident communication channels.
Connected service outside office hours
Prospero can use the latest available Tempest OS records to answer enquiries through phone, email and WhatsApp. Agreed out-of-hours workflows alert the responsible team and issue a further alert if the client’s SLA has not been met.
LET’S MAKE THE EVERYDAY WORK BETTER
Your portfolio.
A little less pressure.
See what a connected property team could look like.