OPERATIONAL WORKFLOWS

Follow the work from first contact to next action.

Explore how Prospero, Tempest OS and Miranda connect customer conversations with the people responsible for the work.

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PUT IT TO WORK

Everyday work, connected.

01

Repairs & maintenance

Capture the report, coordinate teams and contractors, and keep residents informed from the same Case.

02

Estate services & resident support

Connect building questions, cleaning concerns, meter-reading requests and shared-space issues to the right team.

03

Arrears management

Use connected accounting records, manager-reviewed reminders and policy-led resident conversations.

04

Keys and parcels

Scan parcel labels, confirm the record and notify recipients with collection QR codes. Keep key records in the same operational workspace.

05

Out-of-hours support

Answer configured questions and alert the responsible team through the agreed escalation process.

06

Lettings & sales enquiries

Structured lettings enquiries for agency review, with a proposed sales enquiry path awaiting product confirmation.

LET’S MAKE THE EVERYDAY WORK BETTER

Your portfolio.
A little less pressure.

See what a connected property team could look like.

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